Terms and Conditions

The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Legal Notice
  • All notices from Better Tools and Fasteners to You may be posted on our Web site and will be deemed delivered within thirty (30) days after posting. Notices from You to Better Tools and Fasteners shall be made either by e-mail, sent to the address we provide on our Web site, or first class mail to our address at:

    BT&F LLC
    12441 Beckley Street
    Granger, IN 46530

    Delivery shall be deemed to have been made by You to Better Tools and Fasteners five (5) days after the date sent.

  • Copyright
  • All content appearing on this Web site is the property of:

    Better Tools and Fasteners
    BT&F LLC
    12441 Beckley Street
    Granger, IN 46530

    Copyright © 2009-2019 Better Tools and Fasteners. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2009-2019 Better Tools and Fasteners. All rights reserved.

  • Trademarks
  • All brand, product, service, and process names appearing on this Web site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by Better Tools and Fasteners. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of Better Tools and Fasteners or any third party, except as expressly granted herein.

  • Use Of Site
  • This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. Better Tools and Fasteners and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Better Tools and Fasteners believes that customer conduct violates applicable law or is harmful to the interests of Better Tools and Fasteners and its subsidiaries.

  • Privacy Policy
  • BT&F values its customers and respects their privacy. We collect customer information in an effort to improve your shopping experience and to communicate with you about our products, services, contests and promotions. We do not sell or rent your personal information to third parties without your consent. We do not share your information with any affiliates.

    If our information practices change in the future, we will post an updated policy on our website.

    We collect information, such as name, e-mail and postal addresses, phone and credit card numbers from you when you visit our website, place an order online or by phone, save your info with us online, or participate in a contest, promotion or survey. We maintain a record of your product interests and the purchases you make online or by phone. The information that you give us and information about your order may be combined with other personally identifiable information (such as demographic information and past purchase history) available from our records and other sources. This information will be used to make our future marketing efforts more efficient. This information may also be shared with other marketers to bring you offers of interest. If you prefer that we do not share your name and address with other marketers, please email us.

    When you place an order or make a purchase from BT&F, your personal information is used to process your order, send you e-mail to confirm your order or to contact you via phone, postal mail or e-mail if we have other questions regarding your order or purchase.

  • Shipping & Delivery
  • At this time, Better Tools and Fasteners ships merchandise to locations within the United States and U.S. territories, including Alaska, Hawaii, Puerto Rico, Guam, and the US Virgin Islands. The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier.

  • Sales Tax
  • Better Tools and Fasteners charges sales tax for merchandise ordered on this Web site based on the Indiana state sales tax rate for purchases made within Indiana.

  • Warranties
  • Better Tools and Fasteners backs it's Grip-Tite product lines with a 100% No-Hassle Lifetime Warranty. Please contact a customer service representative at 866-576-3216 or email at sales@bt-andf.com with any warranty related issues.

  • Return Policy
  • At BT&F we want you to be happy with your purchase! If you need to return or exchange an item, please contact us at 866-576-3216 or at sales@bt-andf.com.

    Please note that all returns and exchanges are subject to the following terms and conditions:

  • - Items can only be returned within 30 days of the date your order was shipped.
  • - Items must be in like-new condition. Returns will not be accepted for items that have been damaged or worn.
  • - Closeout items cannot be returned. All closeout sales are final.
  • - We reserve the right to refuse returns at our sole discretion.
  • - If the original box is missing or damaged, there will be a $10.00 charge deducted from your return. Please do not ship items only in the original box. Instead, place the box inside another box, to protect the original packaging from damage during shipment.
  • - BT&F reserves the right to charge your credit card for all shipping costs associated with your return, if the item returned is not in like-new condition.

  • Miscellaneous
    Although the information on this Web site is accessible worldwide, not all products or services discussed in this Web site are available to all persons or in all geographic locations or jurisdictions. Better Tools and Fasteners and the advertisers each reserve the right to limit the provision of their products or services to any person, geographic area, or jurisdiction they so desire and to limit the quantities of any products or services that they provide. Any offer for any product or service made in the materials on this Web site is void where prohibited.

    GOVERNING LAW: In the event of litigation both parties agree that the Law of the State of business registration of Better Tools and Fasteners shall apply and both parties shall consent to the jurisdiction of said State's courts, or in the event of diversity of citizenship, the United States District Court for the (District). Both parties expressly waive a trial by jury.

    MISCELLANEOUS: The Terms and Conditions constitute the entire agreement between you and Better Tools and Fasteners with respect to this Web site. The Terms and Conditions supercede all prior or contemporaneous communications and proposals, whether electronic, oral or written between you and Better Tools and Fasteners with respect to this Web site. No modification of the Terms and Conditions shall be effective unless it is authorized by Better Tools and Fasteners. If any provision of the Terms and Conditions is found to be contrary to law, then such provision(s) shall be constructed in a manner to closely reflect, as much as possible, the intentions of the parties, with the other provisions remaining in full force and effect.